Please download and print our RETURNS FORM which must be included with any return.
DAMAGED OR FAULTY ITEMS
Claims for damaged or faulty goods must be made promptly. This does not apply to faults caused by accident, neglect, misuse or everyday wear and tear. Upon inspection we will replace the item or refund you if we believe the goods are damaged or faulty. The customer must return the goods to us at their cost and choice of postage.
If you have ordered the wrong size, or wish to return goods for any reason other than they are damaged or faulty, then you must complete our RETURNS FORM and return the item within 14 days of receipt. We will refund you excluding postage charge (we are unable to refund carriage). Your return can be rejected if the condition of the returned goods is not to our satisfaction and in its original packaging. Please note that we are unable to exchange goods or give refunds after 14 days of receipt unless there is a fault with the product. Refunds can only be made on receipt of the item and only onto the same payment method made on the original transaction.
Sales through SABRE EQUESTRIAN LTD are governed by Welsh law and you agree to submit any dispute to the exclusive jurisdiction of the Welsh courts. By submitting an order you are indicating unequivocal acceptance of these terms and conditions. Your legal rights are unaffected and all orders placed form a legally binding contract. From this time you are legally obliged to accept the order.
These terms and conditions do not affect your legal or statutory rights.